Privacy policy
Privacy Policy
Last updated: June 27, 2026
NAMVEXO operates this store and website, including all related information, content, features, tools, products, services, and customer support offered through this website and related channels. This Privacy Policy explains how NAMVEXO collects, uses, shares, and protects personal information when you visit our website, use our services, make a purchase, request support, subscribe to communications, or otherwise interact with us.
NAMVEXO is powered by Shopify, which helps us operate our online store, process orders, provide checkout, manage customer information, support payments, and improve the shopping experience.
By using our website or services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
Depending on how you interact with NAMVEXO, we may collect or process the following types of personal information:
Contact Information
This may include your name, email address, phone number, billing address, shipping address, and any other contact details you provide.
Order and Transaction Information
This may include products you view, add to cart, purchase, return, exchange, cancel, or request support for, as well as order numbers, order history, payment status, shipping details, tracking information, and customer service records.
Payment Information
Payments are processed through Shopify and payment providers. We may receive payment confirmation, transaction details, billing information, fraud review information, and limited payment-related details. We do not intentionally store full credit card numbers on our own systems.
Account Information
If you create an account, we may collect information such as your login details, account preferences, saved addresses, order history, and account settings.
Custom Order Information
If you request a custom product, personalized product, digital file, special design, logo-based item, measurement-based item, or other custom service, we may collect the details you provide for that request. This may include names, initials, text, logos, images, dimensions, reference files, instructions, notes, and communication related to the custom order.
Communications With Us
We collect information you provide when you contact us by email, contact form, social media, messaging, review tools, or customer support channels.
Device and Usage Information
We may collect information about your device and how you interact with our website, such as IP address, browser type, device type, operating system, pages viewed, referring pages, links clicked, products viewed, cart activity, approximate location, and other usage information.
Cookies and Similar Technologies
We may use cookies, pixels, tags, analytics tools, and similar technologies to operate the website, remember preferences, understand store performance, improve our services, prevent fraud, and support advertising or marketing.
How We Collect Personal Information
We may collect personal information in the following ways:
Directly from you when you place an order, create an account, contact us, subscribe to emails, request a custom order, submit a form, or otherwise provide information.
Automatically when you visit or use our website, including through cookies, analytics tools, pixels, and similar technologies.
From Shopify, payment processors, shipping providers, fraud prevention tools, marketing tools, analytics providers, customer support tools, apps, and other service providers that help operate our store.
From business partners, advertising partners, social platforms, or other third parties when permitted by law.
How We Use Personal Information
NAMVEXO may use personal information for the following purposes:
To Provide and Improve Our Services
We use personal information to operate our store, process orders, accept payments, fulfill purchases, arrange shipping, provide tracking, manage returns, respond to support requests, create customer accounts, personalize the shopping experience, and improve our products and services.
To Process Custom Orders
We use information provided for custom orders, personalized products, special requests, logo-based items, name-based items, measurement-based items, and digital files to review requests, confirm details, prepare quotes, design products, produce items, communicate with you, and complete the order.
To Communicate With You
We may use your information to send order confirmations, shipping updates, customer service responses, return instructions, refund updates, account notices, custom order questions, policy updates, and other service-related messages.
For Marketing and Advertising
We may use personal information to send promotional emails, show online ads, recommend products, measure ad performance, understand customer interests, and improve marketing. You may unsubscribe from promotional emails at any time by using the unsubscribe link in the email.
Even if you unsubscribe from marketing, we may still send non-promotional messages related to orders, accounts, payments, shipping, support, returns, legal notices, or policy updates.
For Security and Fraud Prevention
We may use personal information to help detect, prevent, investigate, or respond to fraud, unauthorized activity, chargebacks, abuse, security incidents, illegal activity, or violations of our terms and policies.
For Legal and Business Purposes
We may use personal information to comply with legal obligations, respond to lawful requests, enforce our policies, protect our rights, resolve disputes, maintain records, support tax and accounting requirements, and operate our business.
How We Share Personal Information
We may share personal information with third parties when necessary to operate our store, provide services, comply with law, or protect our business.
This may include sharing information with:
Shopify, which hosts and powers our online store
Payment processors and fraud prevention providers
Shipping carriers and fulfillment providers
Email, marketing, and advertising platforms
Analytics and website performance providers
Customer support and communication tools
Apps and service providers used to operate the store
Professional advisors such as accountants, attorneys, or consultants
Government, law enforcement, courts, or regulators when required by law
Parties involved in a business transaction such as a merger, sale, financing, restructuring, or transfer of business assets
We do not sell your personal information for money.
However, depending on where you live, certain uses of cookies, pixels, advertising tools, analytics tools, or Shopify advertising features may be considered a “sale,” “sharing,” or “targeted advertising” under applicable privacy laws. You may have the right to opt out of those uses as described in the “Your Privacy Rights” section below.
Shopify and Our Store
NAMVEXO uses Shopify to power our store. Shopify may collect and process personal information in order to provide checkout, payment, hosting, security, analytics, advertising, fraud prevention, and other services.
Information you submit through our store may be shared with Shopify and other service providers, including providers located outside your state, province, or country.
Shopify may also process certain information for its own purposes, including to provide and improve Shopify services, support security, prevent fraud, and provide enhanced features. For privacy choices related to Shopify’s own processing, you may visit Shopify’s privacy controls and consumer privacy resources.
Cookies and Tracking Technologies
NAMVEXO and our service providers may use cookies and similar technologies to:
Operate the website
Keep items in your cart
Remember preferences
Process checkout
Improve site performance
Understand how visitors use the store
Measure marketing and advertising
Prevent fraud and protect security
Show relevant ads or product recommendations
You can control cookies through your browser settings. Blocking or deleting cookies may affect website functionality, checkout, cart features, login, and other parts of the shopping experience.
Third-Party Websites and Links
Our website may contain links to third-party websites, apps, payment services, social media platforms, shipping carriers, or other services that we do not control.
We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. You should review their privacy policies before providing personal information to them.
Children’s Privacy
Our services are not intended for children under the age of majority in their jurisdiction.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact us at contact@namvexo.com and we will review the request.
As of the date of this Privacy Policy, we do not have actual knowledge that we sell or share personal information of individuals under 16 years of age, as those terms may be defined by applicable privacy laws.
Security
We use reasonable administrative, technical, and organizational measures to help protect personal information.
However, no website, internet transmission, payment system, storage system, or security method is completely secure. We cannot guarantee perfect security.
Please avoid sending sensitive or confidential information through unsecured channels.
Retention of Personal Information
We keep personal information for as long as reasonably necessary to provide our services, fulfill orders, maintain records, comply with legal obligations, resolve disputes, prevent fraud, enforce policies, support accounting and tax requirements, and operate our business.
Retention periods may vary depending on the type of information, the reason it was collected, legal requirements, and business needs.
Your Privacy Rights
Depending on where you live, you may have certain rights regarding your personal information. These rights may include:
The right to access or know what personal information we have collected
The right to request correction of inaccurate personal information
The right to request deletion of personal information
The right to request a copy of personal information
The right to opt out of certain targeted advertising, sale, or sharing uses
The right to limit certain uses of sensitive personal information where applicable
The right to object to or restrict certain processing where applicable
The right to withdraw consent where processing is based on consent
The right to appeal a decision where required by law
These rights are not absolute and may apply only in certain circumstances. We may deny or limit a request where permitted by law, including when we need to keep information to complete a transaction, detect fraud, maintain security, comply with legal obligations, resolve disputes, or enforce agreements.
How to Exercise Your Rights
To submit a privacy request, contact us at contact@namvexo.com.
Please include your name, email address, order number if applicable, and a clear description of the request.
We may need to verify your identity before processing a request. Verification may require matching information you provide with information we already have.
Authorized Agents
Where permitted by law, you may use an authorized agent to submit a privacy request on your behalf.
We may require proof that the agent is authorized to act for you, and we may also require you to verify your identity directly with us.
Opting Out of Marketing
You may unsubscribe from promotional emails by using the unsubscribe link included in marketing emails.
You may still receive non-promotional messages related to your orders, account, support requests, payments, shipping, returns, refunds, legal notices, or policy updates.
Opting Out of Targeted Advertising, Sale, or Sharing
Depending on where you live, you may have the right to opt out of certain uses of personal information for targeted advertising, sale, or sharing.
You may exercise available opt-out choices through any privacy controls, cookie settings, or opt-out links displayed on our store, through Shopify privacy controls where applicable, or by contacting us at contact@namvexo.com.
Global Privacy Control
Some browsers or extensions may allow you to send a Global Privacy Control signal. Where required by applicable law, we or Shopify may treat this signal as a request to opt out of sale or sharing for the browser or device sending the signal.
Other “Do Not Track” signals may not be recognized.
International Visitors and Data Transfers
NAMVEXO is located in the United States. If you access our store from outside the United States, your personal information may be transferred to, stored in, or processed in the United States or other countries where Shopify, service providers, or partners operate.
These countries may have privacy laws that are different from those in your location.
For transfers from the European Economic Area, United Kingdom, or other regions with specific transfer requirements, applicable transfer mechanisms may be used where required by law.
European Economic Area and United Kingdom Rights
If you are located in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection laws, including rights to access, correct, delete, restrict, object to processing, request portability, and withdraw consent where processing is based on consent.
Where required, the legal bases for processing may include contract performance, legitimate interests, consent, legal obligations, and protection of rights.
You may also have the right to lodge a complaint with your local data protection authority.
California and Other U.S. State Privacy Rights
Depending on your state of residence, including California and other states with privacy laws, you may have rights to access, delete, correct, obtain a copy of, or opt out of certain uses of personal information.
We will not discriminate against you for exercising privacy rights.
Complaints
If you have a complaint about how we handle personal information, contact us at contact@namvexo.com.
Depending on where you live, you may have the right to appeal our decision or contact your local data protection authority.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, legal requirements, or business operations.
When we update this Privacy Policy, we will revise the “Last updated” date above. Changes will be posted on this website and will take effect as permitted by law.
Contact Us
For questions about this Privacy Policy, our privacy practices, or to exercise privacy rights, contact us at:
NAMVEXO
Saint Paul, MN 55129
United States
Email: contact@namvexo.com
For purposes of applicable privacy laws, NAMVEXO is the controller of personal information we collect directly from you through our store and customer interactions, except where another party such as Shopify acts as an independent controller for its own processing.